Boosting Co-op Parking Income

Written by Paula Chin on June 19, 2017

Forest Hills, Queens

The Forest Hill co-op board in Queens takes a DIY approach and reaps a fat profit.

Co-op Parking Goes From Headache to Money-Maker

Written by Marianne Schaefer on February 22, 2017

Forest Hills

Getting rid of a garage operator brings a windfall to a Queens co-op.

Women are making inroads in a field still dominated by men.

When the Sponsor Won’t Let Go

Written by Bill Morris on January 06, 2017

Forest Hills

Queens condo board fights to gain control of its destiny – and wins.

This week we come bearing bad news about electric submetering and good news about a proactive board.

The Princely Payoff of Preventive Maintenance

Written by Matthew Hall on October 12, 2016

Forest Hills

At Chatwick Gardens in Forest Hills, the bare minimum is not enough.

The Transparency Equation: 128 Instead of 1

Written by Tom Soter on January 04, 2016

Forest Hills


Jeff Glasser and his wife moved into The Normandy, a 128-unit co-op in Forest Hills, Queens, in 1984. Glasser was elected to the board a year later and served for five years. He returned in 1997 and served as treasurer – his day job as a CPA helped – and as secretary. Since 2001 he has been president.
You’re very involved in your building. Do you think you’ll get to a point where you get tired and retire from it?
No, I definitely wouldn't. I like being involved. I was involved with my kids' schools. I was on the parents' association executive board. When my son went into Little League, I started to get involved in the Little League. When my son was in the Boy Scouts, I helped out with the Boy Scouts. A lot of it was started from my kids' interests.

Send Me a Postcard, Drop Me a Line

Written by Bill Morris on November 19, 2015

Forest Hills


The board of directors at the Park Lane North co-op in Forest Hills, Queens, has been working mightily in recent years to improve the property.  They upgraded the elevators, redid the hallways, built a garden, got the finances in shape and, as a crowning glory, turned the roof into a spacious terrace.  It roosts 20 stories above Union Turnpike and the Jackie Robinson Parkway, affording sweeping views that include the Manhattan and downtown Brooklyn skylines.


But few people outside the building knew about these improvements.  They were among the best-kept secrets in town.

The Benefits of Having Biannual Meetings

Written by Tom Soter on October 06, 2015

New York City, Forest Hills


Jeff Glasser loves his annual shareholder meetings so much that he has them twice a year. "We have one official meeting, which is our annual meeting, and then we have a budget informational meeting the first week of December," reports the board president at the 128-unit Normandy co-op in Forest Hills, Queens. "In November, the board makes a final decision as to what the budget will look like, and if and how much of a maintenance increase there might be. Then we present that budget to the shareholders at our meeting in early December."

You heard that right: a board member who actually enjoys the building-wide get-togethers, those sessions that occur every year, which usually deliver frustrating and/or debilitating challenges to boards. 

"The job of the superintendent has changed drastically," says Steven Todorovich, a super who oversees a 120-unit co-op building in Forest Hills, Queens. "You might be able to get away with just a high school diploma but if you are not technologically savvy, your ability to communicate on many different levels will hamper your job." Todorovich is not alone in his experience of how a superintendent's role has evolved through the years. According to several supers and resident managers, staff members now need to know their way around a building with more than just a wrench. Fifteen years into the twenty-first century, a good super has to know how to download and run apps on an iPhone and how to manage his building's systems and infrastructure from a computer. 

1 2 3

Ask the Experts

learn more

Learn all the basics of NYC co-op and condo management, with straight talk from heavy hitters in the field of co-op or condo apartments

Professionals in some of the key fields of co-op and condo board governance and building management answer common questions in their areas of expertise

Source Guide

see the guide

Looking for a vendor?