Whether you've served on your co-op/condo board for a long time, or just started, there are a myriad of professionals you will interact with and learn from. In this series, Habitat Magazine editors interview the leading New York property management executives to find out what works, what doesn't and where board challenges lie. You'll learn valuable insider tips and resources for solving the myriad of problems that you might face while governing your building.
If you're struggling to get enough votes to update your building's outdated governing documents, Mark Levine, principal at EBMG Management, offers a roadmap for success. You'll discover why a West Village co-op needed multiple attempts to ban smoking, and how they finally achieved the crucial two-thirds majority needed for amendment approval.
Levine offers practical strategies for overcoming common obstacles like poor meeting attendance, and shows how effective communication campaigns can turn indifferent residents into engaged voters. Learn why understanding your building's demographics is essential before proposing changes to policies covering everything from current issues like e-bike fire hazards to polarizing topics like flip taxes.
You'll also hear about leveraging technology and hybrid meetings to boost participation, plus how to tap into your management company's experience with similar buildings. Whether you're dealing with quality-of-life complaints or bylaws from the 1980s, this episode provides the tactical insights needed to successfully modernize your building's governing documents. Habitat's Emily Myers conducts the interview.
If your building was suddenly hit with a 400% insurance premium hike, who do you turn to? That was the question facing a Queens co-op after a devastating fire. Vik Shingwani, a property manager at First Management Corporation, reveals how strategic management helped reduce their renewal from $750,000 to $510,000 — still high, but a significant improvement. Shingwani offers practical insights on navigating catastrophic claims, managing affected residents, and implementing preventive measures that insurance companies actually respond to. Habitat’s Paula Chin conducts the interview.
Do you know why an effective capital reserve plan is crucial for your building's financial health? Learn how one Chelsea condo transformed their approach to multi-million dollar projects in this eye-opening conversation with Sara Gierloff, CFO of MD Squared Property Group. Here she reveals practical steps to track expenses, align investments with project timelines, and properly communicate with unit-owners. You'll gain insights on the pitfalls of relying solely on financing, why the standard "10% rule" for reserves is often inadequate, and how to avoid surprise assessments that frustrate residents. Most importantly, you'll understand how to develop a flexible capital plan that adapts to changing costs — without breaking the bank. Whether facing Local Law 11 repairs or elevator modernization, this episode helps you prepare for your building's future and avoid the dreaded cycle of emergency assessments. Habitat's Emily Myers conducts the interview.
It's coming: the convergence of multiple critical compliance deadlines that could devastate your building's finances. Hear how one 63-unit co-op is tackling the triple threat of Local Law 11, garage inspections, and Local Law 97 carbon emissions requirements — and how your building can learn from their mistakes. Peter Lehr, director of property management at Kaled, offers practical insights on bundling projects, working with the right consultants, and making the right decisions for your building, based on your potential fines. With 80% of NYC buildings expected to miss Local Law 97 compliance by 2030, knowing how to "buy time" with a realistic compliance schedule could save your building significant money and headaches. Habitat's Carol Ott conducts the interview.
Who will show up for your co-op or condo’s annual meeting and will you have enough shareholders or unit-owners to conduct the necessary business at hand? That’s the pressing question as thousands of New York’s co-op and condo boards begin the annual meeting season this spring. Greg Finger, vice president and director of property management at Finger Management, recounts the tale of one condo his firm manages that didn’t achieve a quorum — the first time — and in this episode he explains the simple strategy that worked the second time. Whether you're dealing with apathetic residents or critical financial decisions, you'll learn exactly how to craft notices that motivate attendance and protect your building's financial future. Habitat's Carol Ott conducts the interview.
Labor law insurance claims continue to threaten insurance coverage for buildings, but there are some actionable items co-op and condo boards can take to reduce this exposure. Sean Kent, senior vice president at FirstService Insurance Brokers, explains what they are, and how a 250-unit Bronx co-op overcame an insurance crisis when labor law claims threatened their coverage. Habitat’s Emily Myers conducts the interview, and in it Kent explains the difference between admitted and excess/surplus carriers (with premium differences of 100-300%), why timing is everything during insurance renewals, and what the “new normal” costs are for insurance and umbrella liability coverage.
Budget shortfalls are a nightmare. But manipulating the numbers to create artificially low assessments or maintenance increases can have even worse consequences in the long run. Kyle Gregory, managing member and operating partner of New Way Management, explains how boards can successfully manage their building finances without falling into common traps. Gaming operating costs might be tempting, but ultimately it can damage potential sales and create distrust among buyers. Gregory offers sophisticated approaches to addressing budget deficits, and addresses the long-term consequences of short-term financial maneuvers. Habitat's Emily Myers conducts the interview.
Struggling to get quorum for your board meetings? Even after the pandemic, virtual meetings are transforming co-op and condo board operations. Buildings across New York have embraced digital meetings, resulting in better attendance, more flexible scheduling options, and significant time savings for everyone involved. In this episode, Mark Hoffman, principal at Hoffman Management, offers practical strategies for running smooth virtual meetings and how this shift is attracting previously untapped talent to board positions. Whether your building has residents scattered across different locations or board members with demanding schedules, virtual meetings offer a solution that maintains community while improving efficiency. Habitat’s Emily Myers conducts the interview.
Discover how proper management of maintenance payments and common charges directly impacts your building's financial stability. Payments are typically considered late after the 10th of each month, with property management companies using software platforms like AppFolio to track payment patterns and identify potential issues.
For board members navigating the tension between neighborly relationships and financial responsibility, remember that timely payments are fundamental to operational success. Trust your managing agent's recommendations on collections, as they ensure utilities stay on and vendors get paid promptly—ultimately benefiting all residents through better building services and financial health.
Carol Ott of Habitat Magazine conducts the interview with Adam Reisman, President of Client Operations at MD Squared Property Group.
Carol Ott of Habitat Magazine interviews Carl Borenstein, president of Veritas Management, about managing rising costs in co-op and condo buildings. Borenstein shares strategies for handling double-digit maintenance increases, particularly focusing on creative uses of co-op abatement programs to generate additional income. He discusses the dramatic rise in insurance costs, especially umbrella policies, and advises boards on choosing appropriate coverage levels. Borenstein recommends implementing small annual maintenance increases to avoid larger hikes later, noting that 80% of building budgets are fixed costs.