The Benefits of Having Biannual Meetings

New York City, Forest Hills

Oct. 6, 2015Jeff Glasser loves his annual shareholder meetings so much that he has them twice a year. "We have one official meeting, which is our annual meeting, and then we have a budget informational meeting the first week of December," reports the board president at the 128-unit Normandy co-op in Forest Hills, Queens. "In November, the board makes a final decision as to what the budget will look like, and if and how much of a maintenance increase there might be. Then we present that budget to the shareholders at our meeting in early December."

You heard that right: a board member who actually enjoys the building-wide get-togethers, those sessions that occur every year, which usually deliver frustrating and/or debilitating challenges to boards. 

The first challenge is common and practical: it's difficult to get a quorum of shareholders together for the annuals — so doing it twice is double the trouble. The second challenge concerns how much abuse a board can handle: one manager — who requested anonymity — says the meetings are "something to dread. With all the complaints and raw emotion floating around there, you're lucky if you get out in one piece." Indeed, one special meeting attended by attorney Geoffrey Mazel, a partner in Hankin & Mazel, was brutal. The building had been underfunded for years and had to raise the maintenance by 13 percent. The meeting was meant to explain that. "The board was subject to intense shareholder scrutiny," recalls the attorney, "but they had to do it."

That said, why on earth would anyone want to schedule building-wide gatherings twice a year? Are they nuts — or just gluttons for punishment?

Neither. The extra meetings are primarily scheduled for one or two reasons: to announce and explain new projects, and/or to release and report on the annual budget.

Using meetings to announce new projects. Often billed as "town hall meetings," these gatherings are usually held when the need to disseminate information arises. Lorry Bogarsky, board president of a 68-unit cooperative in Hewlett in Nassau County, notes that having the sessions has been

particularly helpful because the board often has a lot on its plate that needs explaining. "We've made a lot of improvements, some of them necessary and some of them 'curb-appeal' items."

"If ever we're going to have a big project, like a window installation, we have a special meeting," says Steven Greenbaum, director of management at Mark Greenberg Real Estate. "You introduce all the people involved [in the job]: the board, the engineer, the window company, the foreman, the owner of the window company, the project manager, the person who's going to be on site, and the managing agent. You talk about the contract, how much it's going to cost, whether it's being done with the reserve fund or whether it's being done through assessments. Everybody gets to understand why and how you're doing it, and that takes all the fear of the unknown away."

These gatherings can be held formally, in a large space on the property (such as a lobby) or in a rented hall. (One building, the Le Havre, a 1,024-unit cooperative in Queens, stages its extra meeting in the summer by the co-op's swimming pool, which gives firebrands and hotheads an opportunity to cool off — quite literally — if the discussion gets heated.)

Using meetings to discuss money matters. Many call for extra meetings to discuss finances, from maintenance increases to special assessments. A number of properties have regularly scheduled meetings specifically to discuss the budget. These are usually held in November when the budget has just been completed.

"Last year," Glasser recalls, "we did raise the maintenance, and some people wanted to get a little more specific about items that were in the budget. That included telling them that we had been over budget for the prior year, because of the heating situation, how cold it was — which affected fuel prices — and how we needed to restore some of what we had taken out of the reserve funds."

Illustration by Jeff Moores 

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