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During a condo's construction project delays, communication is key. Craft clear explanations, don't wait to communicate, and manage expectations to prevent owner concerns and discontent.

The writer expresses concerns about the tone of their board's emails to residents and seeks advice on improving it. The response advises adopting a neighbor-to-neighbor tone, avoiding imperious language, and inviting dialogue with residents.

A concerned individual seeks advice on preventing board directors from disclosing confidential information.

Three ways to get shareholders to behave themselves.

It's essential for boards to be seen as playing by the rules.

Not reading the fine print closely can cost you.

There are ways for boards to reassure their community when a shareholder sues.

Board decisions need to start with a clear focus on the goal.

Don’t let the rumor mill get out of hand.

When it comes to insurance, all rainwater is not equal.