The Meter is Running
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Sometimes the best way to resolve conflict is to just let people talk it out.
AUTHORMark Hoffman, Hoffman Management
My approach to resolving conflicts among neighbors is quite simple: Be transparent, be proactive and contact all the residents involved in the dispute. I don’t think boards should get involved. When conflicts do occur, my first course of action is to put the residents directly in contact with each other; I give everybody email addresses and phone numbers and leave it to them to coordinate contacting each other. If they’re unable to resolve the matter, I will get involved. You have to have common sense, listen to people’s problems and come up with a fair, reasonable, resolution.