QUESTION 6: A fellow board member rants and bullies at meetings, but acts differently among shareholders, who don't know that side of him and with whom he is popular. What should you do?
A) Have the president issue an executive order removing the disruptive member from the board.
B) Exclude him from meetings so that the board can operate, and prepare a "charges and specifications" document for shareholders.
C) Nothing. You may not like him, but the shareholders voted him in, so you have to live with him.
D) Explain to him he can stay on the board if he agrees to attend anger-management classes.
QUESTION 7: A shareholder refuses to give the board a set of apartment keys, citing security concerns. You...
A) Have the board's attorney send her a letter
B) Have the property manager send her a letter.
C) Show up at her door with the super or another board member and offer to take her keys to the hardware store yourself to save her the trouble of doing so.
D) Don't worry about it — if there's an emergency, you're allowed to break down the door.
QUESTION 8: A shareholder is 90 days in arrears on maintenance. You...
A) Start legal proceedings.
B) Invite him to a meeting where you can sit down and talk about the financial issues and work out a payment plan.
C) Notify his lender.
QUESTION 9: True or false: In an admissions interview, you know you can't ask questions about a prospective apartment buyer's age, religion, marital status or other examples of "protected classes." But you can ask his or her occupation.
QUESTION 10: Which of these is NOT a recognized warning sign of of a badly run building?
A) No one's interested in running for the board.
B) Money for building operations is taken out of the reserve fund.
C) There is frequent apartment turnover.
D) Multiple residents complain about building conditions
Now go to the next page to see how you did >>