Alejandro Brito, 16 West 16 St.
When the resident collapsed in the lobby, it was Alejandro Brito, the long-term doorman at the Chelsea Lane, who called the doctor and waited until the ambulance came. Beloved by the residents, Brito describes his role “as kind of like being a father, or older brother.” Learn how Brito, at his front desk job, is seen as the heart and soul of this co-op.