New York's Cooperative and Condominium Community

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theft in apartment Jan 04, 2019

Plumbers and contractors have been working in every Unit making repairs and updating system. Shareholders have been notified when workers need entry into apartments and if residents cannot be present during work the
Super has entered with permission using management keys. The Super and managing agent have been present when workers are in the apartments.

Board was recently told an expensive heirloom is missing. Board instructed shareholder to make a police report, call their home owners insurance and submit in writing to management details of incident.

Can anyone tell me what the standard protocol is and who would be liable?

Thank you.

Join the Conversation Comments (1)
insurance - JJ Jan 18, 2019

The homeowners insurance company should cover instances of theft. Homeowner should file a police report. The insurance company will take it from there.

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