We have an ongoing problem in our coop with tenants receiving reliable and equitable repairs. the super fixes repairs of board members and heavy-tippers quickly but ignores everyone else. he also does lots of proivate work on coop time. I am wondering who out there has a chargeback system for private jobs and who also might have a system for repairs where residents have to sign off on how satisfactory and timely the work was. it seems like we should institute something similat as it would help improve the situation. all advice and input needed . thanks
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