I am currently receiving Enhanced Star and Senior Citizens exemptions. I filed my paper work in November 2019 and again because the D.O.F. did not receive the copy. I also sent all the information on line but was told to send the original copies.
The problem was that when I purchased the co-op it was in my name. Then I got married. It is not mandatory to put my husband’s name on the certificate of occupancy.
All of my other legal documents are in my married name including my taxes. My husband has since passed away, prior to his passing, I was receiving the Enhanced Star and co-op Abatement, only after his passing did I apply for the Senior Citizens exemptions.
I sent all required paper work including original death certificate and marriage license and letter explaining why the co-op name and name on my tax forms were different. I received an acceptance letter that I was entitled to these benefits and requested a break down.
Everything was going fine until today. The co-op manager left a note in my mail box that I will lose my benefits unless I call the number provided because they never received the paper work.
I called and reviewed all the information with the representative but she was not able to email me conformation however she did provide me with a registration number.
We have multiple lots and block# that are listed on this letter and I think the manager is passing the buck to all recipients of these exemptions rather than do the research himself. Now he says he cannot do anything without a letter from the D.O.F.
Is this the responsibility of the shareholder or the management company? I thought these adjustments could now be handled on line by the Management company
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