I needed some work done in my apt. Rather than get an outside contractor I used the services of the building super. The managing agent gave the OK and no board approval was necessary. Other people in the building have used him without incident. But he does not like me because I yelled at his kids about 5 years ago and he was not our super at the time. I did not mind the skate boards or basketball on the concrete patio below my window because kids need activities and the neighborhood is dicey. But when the youngest one started having screaming meltdowns every 15 minutes I blasted them. He has held a grudge ever since and made it very clear when he took on the job. It looks like he did it for spite. He created a larger than necessary hole to do the plumbing work. When he finished he told me I had to plaster it up. But when he does work for other people in the building he has his underlings plaster it up. I remained silent because I knew this was done intentionally. When he returned and saw that I had not done the plaster work he questioned me about it. I told him that I would rather have a trap door to access the plumbing since it is so old and the building is leaking like a geiser not to mention the rust water that made me feel as if I was living in flint Michigan. He did not complete the work although he was paid in full. I called him and asked him when he would return to finish it and he began yelling at me that he was sick. I said ok ok calm down, I hope you feel better soon and then you can come over to finish it. He never came back but he tried to scam me out of $20 for a lock out fee. He told me to slip it under the door when I had cash since he does not take checks. I decided to hold off on the $20 so he would have to come looking for it and then I could get him to complete the work. He never showed up and after speaking with the MA I discovered that there was no lock out fee. I explained that he was not returning to finish the work he had started the MA became quite nasty and unreasonable. He told me it was between the super and myself because I hired him. I don't find this reasonable at all. If the MA gives the super carte blanch to do any type of renovation they should make sure he is competent to do the work. The MA also stated that the work was done during his private time. This is not the case it was a weekday during regular working hours which he was being paid for. Finally the MA told me that my kitchen was a non reality and he would discuss it with me when it became a reality. It was Friday he had plans good-bye. I hired another contractor on Saturday after getting some prices from him. I told him I did not need an estimate his prices sounded good just come over ready to finish the job. He was appalled at what he saw and had to correct some of the supers work to bring it up to specification. He wanted to know if I was going to sue. I told him I did not want to sue anyone I just wanted the work done. Where does this leave me, I don't want to sue him but I don't appreciate the rip off. The MA claims they have nothing to do with it despite the fact that the OK for him to do the came from him. Is he not insured to do the work? When the MA gives the OK shouldn't they stand behind their employee. I would not have hired him if I was made aware that there was no guarantee.
What is standard protocol and how should I go about rectifying the situation.
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